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Speech to Text to Summary
There are many options to run a call recording or a voicemail run through an AI to generate a summary of what was spoken. We can help you put call summaries on your Cases without taking up your agents' time to write them. We can enable a summary and topic from a voicemail to properly route a Case, and an agent can quickly read a summary instead of listening to a voicemail.
Get in touch to learn how you can save your employees time with AI.
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